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> Implantação processo de indicadores de desempenho
Implantação processo de indicadores de desempenho
Planning
Define the objectives for implementing performance indicators
Identify the key performance areas to measure
Determine the suitable indicators for each key performance area
Set realistic targets for each indicator
Establish a timeline for the implementation process
Data Collection
Identify the data sources for each indicator
Determine the frequency and method of data collection
Develop a standardized format for data collection
Train staff members responsible for data collection
Establish a data validation process to ensure accuracy
Data Analysis
Choose appropriate statistical methods for analyzing the collected data
Develop a system for data entry and storage
Analyze the data against the set targets
Identify trends, patterns, and outliers in the data
Generate reports and visualizations to present the analyzed data
Performance Review and Action
Conduct regular performance review meetings
Share the analyzed data and reports with relevant stakeholders
Discuss the performance results and identify areas for improvement
Assign responsibilities for implementing corrective actions
Set deadlines for implementing the identified actions
Monitoring and Evaluation
Implement a system for ongoing monitoring of the performance indicators
Track the progress towards achieving the set targets
Review and update the indicators periodically
Assess the effectiveness of the implemented corrective actions
Continuously improve the performance measurement process
Note: This checklist is a general guideline and can be customized based on the specific requirements and context of the organization.
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