Test Workspace One Intelligent Hub after upgrade

Ensure all devices have stable internet connectivity.

Make sure all devices are charged or connected to a power source.

Back up any important data or settings on the devices.

Communicate the upgrade schedule to the end-users.

Notify end-users about the upgrade and its expected duration.

Inform end-users about any potential impact on their device usage during the upgrade.

Provide a helpline or support contact information for any issues during the upgrade.

Initiate the upgrade process on the Workspace One Intelligent Hub server.

Monitor the upgrade progress and ensure it completes successfully.

Communicate any unexpected delays or issues to end-users promptly.

Verify that all devices are running the upgraded version of Workspace One Intelligent Hub.

Test the critical functionalities of Workspace One Intelligent Hub on a sample device.

Monitor the devices to ensure smooth operation and resolve any issues promptly.

Conduct user acceptance testing (UAT) by involving a subset of end-users to test the upgrade and provide feedback.

Address any reported issues or bugs and provide necessary fixes or workarounds.

Collect feedback from end-users and evaluate the overall success of the upgrade.

Communicate the successful completion of the upgrade to end-users.

Provide end-users with any necessary training or documentation on the new features or changes in Workspace One Intelligent Hub.

Conduct a final evaluation of the upgrade process and identify any areas for improvement.

Close the upgrade project and archive all relevant documentation and communication.

Please note that this checklist is a general guideline, and you may need to customize it based on your specific upgrade process and requirements.