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new user training
Pre-training Checklist
Gather necessary training materials
Prepare training environment (computer, software installation, etc.)
Notify new users about the training schedule and location
Introduction to the Organization
Provide an overview of the company's mission, vision, and values
Explain the organizational structure and key departments
Introduce new users to their immediate team members and supervisors
IT System Orientation
Create user accounts and provide login credentials
Familiarize new users with the company's email and communication systems
Provide instructions on how to access and navigate the company's intranet
Company Policies and Procedures
Review the employee handbook highlighting important policies (e.g., code of conduct, dress code)
Discuss the company's security protocols and data protection measures
Explain procedures for requesting time off, submitting expense reports, etc.
Job-specific Training
Outline the core responsibilities and tasks of the new user's role
Provide detailed instructions on how to use relevant software or tools
Offer hands-on practice opportunities and encourage questions
Department-specific Training
Invite relevant department heads to provide an overview of their teams' functions
Explain any department-specific tools, processes, or workflows
Encourage collaboration and cross-departmental communication
Performance Expectations and Evaluation
Clearly communicate performance expectations and key performance indicators (KPIs)
Discuss the performance evaluation process and frequency
Offer guidance on setting personal and professional development goals
Additional Resources and Support
Provide a list of helpful resources such as company manuals, online training platforms, and knowledge bases
Offer contact information for IT support, HR, and other relevant departments
Encourage new users to seek support and ask questions as needed
Training Evaluation and Feedback
Conduct periodic assessments to gauge the effectiveness of the training program
Collect feedback from new users regarding their training experience
Use feedback to continuously improve the training process
Note: The above checklist is a general guideline and may vary depending on the specific needs and requirements of each organization.
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