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outsourced IT supplier risk analysis

Review supplier's credentials and experience in the IT industry

Check supplier's financial stability and reputation in the market

Assess the supplier's compliance with industry regulations and standards

Verify the supplier's insurance coverage and liability limits

Review supplier's data security and encryption protocols

Assess supplier's disaster recovery and backup procedures

Evaluate supplier's physical security measures for data centers

Verify supplier's compliance with data protection laws and regulations

Review SLA terms and conditions for availability and uptime guarantees

Evaluate supplier's response and resolution times for IT incidents

Assess supplier's escalation procedures for critical issues

Verify SLA penalties and compensation in case of service disruptions

Review supplier's organizational structure and key personnel responsible for service delivery

Assess supplier's communication and reporting processes for ongoing support

Evaluate supplier's change management procedures for IT system updates

Verify supplier's performance metrics and key performance indicators (KPIs) for service delivery

Review contract terms and conditions for termination and exit strategy

Evaluate supplier's pricing model and payment terms

Assess supplier's intellectual property rights and confidentiality agreements

Verify supplier's dispute resolution process and legal jurisdiction

Establish a regular review schedule for supplier performance and risk assessment

Monitor supplier's compliance with SLA terms and contract obligations

Conduct periodic audits and assessments of supplier's IT infrastructure and security measures

Update risk analysis checklist based on new developments and changes in the IT industry.

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