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ITGC

Access Controls

User Access Management

User account creation and termination procedures

Password policies and enforcement

User access reviews and recertification processes

Segregation of duties (SoD) controls

Network Access Controls

Firewall configurations and rules

Remote access controls and VPN configurations

Intrusion detection and prevention systems

Network segmentation and zoning

Physical Access Controls

Physical security measures (locks, access cards, CCTV)

Visitor access procedures

Data center access controls

Environmental controls (power, cooling)

Change Management

Change Request Process

Change request submission and approval workflow

Documentation of change details and impact analysis

Testing and validation procedures

Emergency change management procedures

Change Implementation

Change deployment procedures and controls

Rollback and back-out plans

Change scheduling and coordination

Change documentation and version control

IT Operations

Incident Management

Incident reporting and escalation procedures

Incident categorization and prioritization

Incident resolution and communication processes

Incident tracking and documentation

Backup and Recovery

Backup policies and schedules

Data retention and archiving procedures

Backup verification and restoration testing

Offsite storage and disaster recovery plans

System Monitoring and Performance

Monitoring tools and configurations

Performance thresholds and alerts

Capacity planning and scalability considerations

Log management and analysis

IT Security

Vulnerability Management

Regular vulnerability assessments and scans

Patch management processes

Remediation plans and timelines

Vulnerability tracking and reporting

Security Incident Response

Security incident reporting and escalation procedures

Incident containment and investigation processes

Forensics and evidence collection procedures

Incident response team roles and responsibilities

Security Awareness and Training

Security awareness programs and campaigns

User training on security best practices

Phishing and social engineering awareness

Secure coding and development practices

IT Governance

IT Policies and Procedures

Documentation of IT policies and procedures

Policy review and approval processes

Policy communication and awareness

Policy compliance monitoring and enforcement

Vendor and Third-Party Management

Vendor selection and due diligence process

Contractual agreements and service level agreements (SLAs)

Vendor performance monitoring and audits

Vendor access controls and data protection

Note: This checklist is not exhaustive and should be customized based on the specific requirements and risks of the IT organization.

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