Client Onboarding

Pre-Onboarding Steps

  • Schedule a meeting with the client to discuss their needs and objectives.
  • Prepare a list of questions to ask the client during the meeting.
  • Take detailed notes during the meeting to capture the client's requirements.
  • Listen actively and clarify any doubts or uncertainties.
  • Identify a suitable account manager or team based on the client's requirements.
  • Assign the selected account manager or team to the client.
  • Communicate the assignment to both the account manager/team and the client.
  • Collect and review any existing marketing goals or objectives provided by the client.
  • Analyze the client's target audience and demographics.
  • Identify any gaps or areas for improvement in the client's current marketing strategy.
  • Prepare a checklist of all required client information and documentation.
  • Request the client to provide the necessary information and documentation.
  • Follow up with the client to ensure all required items are received.
  • Organize and store the client information and documentation securely.

Administrative Tasks

Technical Setup

Strategy Development

Creative and Content Development

Campaign Execution

Communication and Collaboration

Ongoing Support and Relationship Management

Related Checklists