policies and procedure documents neccessry for running a scaffolding business in melbourne
General Policies
- Clearly outline the company's commitment to providing a safe and healthy work environment.
- Specify the responsibilities of all employees in regards to occupational health and safety.
- Detail procedures for identifying and controlling workplace hazards.
- Outline the process for reporting and investigating occupational health and safety incidents.
- Specify the requirements for training and personal protective equipment.
- Define the company's commitment to delivering products and services that meet customer requirements.
- Establish quality objectives and performance indicators.
- Specify procedures for monitoring and measuring quality performance.
- Outline the process for addressing non-conformities and implementing corrective actions.
- Detail the requirements for training and competence of employees.
- Outline the company's commitment to minimizing environmental impacts.
- Specify procedures for identifying and assessing environmental aspects and impacts.
- Detail the process for implementing and maintaining environmental control measures.
- Establish objectives and targets for improving environmental performance.
- Outline the requirements for monitoring and measuring environmental performance.
- Establish a systematic approach to identify, assess, and manage risks.
- Specify procedures for conducting risk assessments and developing control measures.
- Define the responsibilities of employees in regards to risk management.
- Outline the process for reviewing and updating the risk management plan.
- Detail the requirements for training and communication on risk management.
- Establish a set of ethical standards and behaviors expected from all employees.
- Define the consequences for violating the code of conduct and ethics.
- Specify procedures for reporting and addressing unethical behaviors.
- Detail the requirements for training and awareness on the code of conduct and ethics.
- Outline the process for periodically reviewing and updating the code of conduct and ethics.
- Outline the company's commitment to providing equal employment opportunities.
- Specify procedures for addressing discrimination and harassment in the workplace.
- Establish guidelines for recruitment, selection, and promotion processes.
- Detail the requirements for training and awareness on equal employment opportunity.
- Outline the process for monitoring and reporting on equal employment opportunity.
- Define the company's stance on drug and alcohol use in the workplace.
- Specify procedures for testing, reporting, and addressing drug and alcohol-related incidents.
- Establish consequences for violating the drug and alcohol policy.
- Detail the requirements for training and awareness on drug and alcohol policy.
- Outline the process for periodically reviewing and updating the drug and alcohol policy.
- Define what constitutes a conflict of interest and the importance of avoiding them.
- Specify procedures for identifying and disclosing conflicts of interest.
- Establish guidelines for managing conflicts of interest.
- Detail the requirements for training and awareness on conflict of interest.
- Outline the process for periodically reviewing and updating the conflict of interest policy.
- Outline the company's approach to handling employee grievances and complaints.
- Specify procedures for reporting, investigating, and resolving grievances.
- Establish guidelines for confidentiality and impartiality in the grievance handling process.
- Detail the requirements for training on grievance handling.
- Outline the process for periodically reviewing and updating the grievance handling policy.
- Define the process for reporting and investigating workplace incidents.
- Specify procedures for gathering evidence, interviewing witnesses, and documenting findings.
- Establish guidelines for corrective and preventive actions.
- Detail the requirements for training on incident reporting and investigation.
- Outline the process for periodically reviewing and updating the incident reporting and investigation policy.
Licensing and Certifications
Scaffolding Operations
Worksite Safety
Staff Training and Competency
- Identify the specific training requirements for scaffolders and supervisors.
- Develop a comprehensive training plan that includes both theoretical and practical aspects.
- Ensure that the training plan covers all necessary topics such as scaffold erection, dismantle, inspection, and safety procedures.
- Assign responsible individuals to conduct the training sessions.
- Regularly review and update the training plan to incorporate any changes in regulations or industry best practices.
- Develop an induction program to familiarize new staff with the company's policies, procedures, and safety requirements.
- Provide a detailed orientation on the scaffolding business operations and expectations.
- Assign a mentor or supervisor to guide and support new staff during the onboarding process.
- Ensure that all necessary paperwork and documentation, such as employment contracts and safety agreements, are completed during the induction.
- Regularly evaluate and improve the induction program based on feedback and performance.
- Establish clear criteria and standards for assessing the competency of scaffolders and supervisors.
- Conduct regular competency assessments to ensure that staff have the necessary skills and knowledge to perform their roles effectively.
- Use a combination of written tests, practical demonstrations, and observations to assess competency.
- Implement a process for verifying and documenting the results of competency assessments.
- Provide feedback and support to individuals who require further development to meet the required competency levels.
- Develop a schedule for regular toolbox talks and safety briefings.
- Identify relevant topics for each session, such as specific safety procedures, equipment usage, and hazard awareness.
- Assign responsible individuals to deliver the toolbox talks and safety briefings.
- Ensure that all staff attend the scheduled sessions and sign attendance registers.
- Maintain records of toolbox talks and safety briefings conducted.
- Establish a system for maintaining and tracking training records and certifications of scaffolders and supervisors.
- Ensure that all staff training records are properly documented and easily accessible.
- Regularly update and verify the validity of certifications and licenses.
- Implement a process for notifying staff and arranging retraining when certifications are due for renewal.
- Maintain confidentiality and security of training records and certifications.
Documentation and Record Keeping
Communication and Reporting
- Clearly define the chain of command within the scaffolding business.
- Establish reporting procedures for employees to follow when they have concerns or issues.
- Ensure that employees understand who they should report to and how to escalate their concerns if necessary.
- Implement multiple communication channels, such as a dedicated safety hotline or email address, for employees to report safety concerns or provide suggestions.
- Ensure that these channels are easily accessible and clearly communicated to all employees.
- Regularly monitor and respond to any safety concerns or suggestions received through these channels.
- Establish a regular schedule for safety reporting, whether it's weekly or monthly.
- Define the specific information that needs to be included in these reports, such as incidents, near misses, and safety observations.
- Designate a responsible person or team to collect and compile these reports and distribute them to relevant stakeholders.
- Develop clear procedures for reporting and investigating incidents, including near misses and accidents.
- Ensure that employees understand how to report incidents and who is responsible for conducting the investigation.
- Establish a process for documenting and analyzing incident data to identify trends and implement corrective actions.
- Establish procedures for reporting non-conformance or breaches of policies and procedures.
- Define the process for handling such reports, including any disciplinary actions that may be taken.
- Regularly review and update these procedures to ensure they align with current regulations and best practices.
Use in Manifestly