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pre opening franchisee

Franchisee Pre-Opening Checklist

Location Setup

Secure location lease agreement

Obtain necessary permits and licenses

Set up utilities (electricity, water, gas)

Purchase necessary equipment and furniture

Design interior layout and decor

Staffing

Recruit and hire necessary staff

Train staff on company policies and procedures

Schedule staff for opening day shifts

Conduct orientation and team building activities

Menu Preparation

Develop menu based on franchise guidelines

Source ingredients and food supplies

Test recipes and finalize menu items

Set pricing for menu items

Marketing and Promotion

Develop marketing plan and budget

Create promotional materials (flyers, banners, social media posts)

Launch social media accounts and website

Plan grand opening event and promotions

Inventory and Supplies

Purchase initial inventory of food and supplies

Set up inventory management system

Conduct inventory counts and audits

Establish relationships with suppliers and vendors

Training and Development

Attend franchise training sessions

Implement training programs for staff

Develop ongoing training and development plans

Monitor staff performance and provide feedback

Quality Control

Establish quality control standards and procedures

Conduct regular inspections and audits

Address any issues or concerns promptly

Implement customer feedback system

Financial Planning

Create budget and financial projections

Set pricing and profit margins

Monitor expenses and revenue

Implement financial controls and reporting systems

Health and Safety

Develop health and safety policies and procedures

Train staff on health and safety practices

Conduct regular inspections and audits

Ensure compliance with local health regulations

Customer Service

Develop customer service standards and protocols

Train staff on customer service best practices

Implement customer feedback system

Monitor customer satisfaction and address any issues promptly

Implement loyalty programs and customer retention strategies

Provide ongoing customer service training for staff

Monitor online reviews and respond promptly

Conduct customer satisfaction surveys and analyze feedback

Implement strategies to improve customer experience and satisfaction

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