DAILY OPERATIONS

Opening Procedures

  • Use the key to unlock the main entrance doors.
  • Flip the switches to turn on the lights throughout the store.
  • Open each cash register and ensure there is enough change in various denominations.
  • Refill the registers with additional change if necessary.
  • Place the signage and promotional materials in strategic locations around the store.
  • Arrange products and create visually appealing displays according to the store's merchandising guidelines.
  • Turn on all necessary equipment such as computers, scanners, and printers.
  • Check each equipment to ensure they are functioning properly and troubleshoot any issues if required.
  • Clean and sanitize all work areas, including countertops, display cases, and equipment.
  • Arrange any necessary equipment or tools for easy access throughout the day.
  • Ensure that all necessary supplies, such as cleaning supplies and paper products, are stocked and readily available.
  • Check inventory levels and restock shelves with products as needed.
  • Organize products on shelves according to category, expiration date, or any other relevant criteria.
  • Welcome customers as they enter the store and offer assistance.
  • Address any customer inquiries or concerns in a polite and helpful manner.
  • Provide information about current promotions, sales, or upcoming events.
  • Follow recipes and guidelines to prepare food and beverages according to quality standards.
  • Ensure that all food preparation areas are clean and sanitized.
  • Monitor cooking or brewing times to ensure timely service.
  • Turn on cash registers and any necessary peripherals, such as barcode scanners or receipt printers.
  • Test the functionality of each register by processing a test transaction.
  • Process any pre-authorized transactions, such as online orders or reservations.
  • Access the relevant digital systems, such as the store's website, social media accounts, or inventory management software.
  • Update any information that has changed, such as store hours, contact information, or product availability.
  • Revise menus or price lists to reflect any changes in available items or pricing.
  • Print or display new promotional material, such as flyers or signage, throughout the store.
  • Review the schedule for the day, including staff shifts and any special events or activities.
  • Assign specific tasks or responsibilities to each staff member based on their skills and availability.
  • Check inventory levels for necessary supplies, such as cleaning products, packaging materials, or office supplies.
  • Place orders for any low or out-of-stock items to ensure timely replenishment.

Inventory Management

  • - Count all items in stock
  • - Compare the count with the inventory records in the system
  • - Identify items with low stock levels
  • - Order or restock those items to maintain sufficient inventory levels
  • - Inspect all products on the shelves
  • - Identify any expired products
  • - Remove expired products from the shelves
  • - Receive new inventory shipments from suppliers
  • - Verify the received items against the purchase order
  • - Check for any damaged or missing items
  • - Update the inventory records with the new stock

Customer Service

Cash Management

Sales and Promotions

Employee Management

Closing Procedures

Additional Tasks

Related Checklists