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air import SOP

Pre-Arrival Procedures

Confirm receipt of necessary import documents (e.g., commercial invoice, packing list, airway bill, customs clearance documents)

Verify accuracy and completeness of import documents

Check product compliance with customs regulations and restrictions

Determine applicable duties, taxes, and fees

Coordinate with customs brokers or agents for customs clearance process

Ensure availability of required permits, licenses, or certifications

Communicate with relevant stakeholders (e.g., consignees, shippers, freight forwarders) for coordination and updates

Arrival Procedures

Monitor flight schedules and obtain flight arrival information

Coordinate with ground handling agents for aircraft handling and unloading

Arrange for transportation of imported goods from the airport to the designated destination

Facilitate customs inspections and required documentation for import clearance

Ensure compliance with security protocols and customs regulations

Collaborate with relevant authorities for health and safety inspections (if applicable)

Confirm receipt of necessary customs clearance documents

Customs Clearance

Prepare and submit customs declaration forms accurately

Provide necessary supporting documents for customs clearance

Facilitate payment of duties, taxes, and fees

Coordinate with customs officials to resolve any issues or discrepancies

Ensure customs release of imported goods

Arrange for delivery or storage of cleared goods as per consignee's instructions

Documentation and Record-keeping

Maintain a comprehensive record of all import-related documents

File and store import documents securely and in an organized manner

Update internal systems or databases with relevant information

Prepare necessary reports or summaries for management or regulatory purposes

Ensure compliance with data protection and privacy regulations

Post-Arrival Procedures

Monitor and track the movement of imported goods to the final destination

Communicate with consignees to confirm receipt and condition of goods

Handle any post-arrival issues or claims promptly and efficiently

Evaluate and provide feedback on the import process to identify areas for improvement

Conduct regular audits or reviews to ensure compliance with import regulations and SOPs

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