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Floor Staff check list

Opening Shift Checklist

Arrive on time for shift

Check in with manager or supervisor

Review floor plan and section assignments

Check that all necessary supplies are stocked (menus, pens, check presenters, etc.)

Ensure dining area is clean and set up properly

During Shift Checklist

Greet guests promptly and courteously

Seat guests according to section assignments

Take orders accurately and efficiently

Check back with guests after food is delivered

Anticipate guest needs and provide exceptional service

Communicate effectively with kitchen and other staff members

Closing Shift Checklist

Complete all side work tasks assigned by manager

Organize and clean work station

Assist with any closing duties as needed (rolling silverware, restocking supplies, etc.)

Cash out with manager and report tips accurately

Clock out on time and check out with manager or supervisor

General Checklist

Maintain a professional appearance and adhere to dress code

Follow all company policies and procedures

Attend all required training sessions and meetings

Communicate any issues or concerns to management promptly

Work as a team player and support other staff members as needed

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