Information technology new hire checklist

Pre-employment Preparation

Send offer letter and employment contract to candidate

Obtain signed offer letter and employment contract from candidate

Provide candidate with necessary paperwork (tax forms, employee handbook, etc.)

Equipment and Software Setup

Order necessary hardware (laptop, monitor, keyboard, etc.)

Install essential software and tools (operating system, productivity software, etc.)

Set up user accounts and access permissions

Configure email and other communication tools

Assign necessary licenses and subscriptions

Network and System Access

Create user profiles and access privileges

Set up VPN (Virtual Private Network) connection if required

Assign network credentials and passwords

Provide access to shared drives and folders

Test network connectivity and functionality

Training and Orientation

Schedule and conduct orientation session

Provide an overview of company policies and procedures

Conduct IT-specific training sessions

Introduce IT team members and their roles

Provide documentation and resources for self-learning

Security and Data Protection

Explain IT security policies and guidelines

Ensure the new hire understands the importance of data protection

Provide instructions for password management

Educate on phishing and other cybersecurity threats

Set up multi-factor authentication if necessary

Communication and Collaboration Tools

Set up and configure instant messaging applications

Explain how to use video conferencing tools

Provide instructions for accessing and using project management tools

Explain how to utilize document sharing and collaboration platforms

Familiarize the new hire with internal communication channels

Support and Troubleshooting

Explain how to submit IT support tickets or requests

Provide contact information for IT support team

Explain the escalation process for technical issues

Offer guidance on troubleshooting common IT problems

Provide resources for self-help and online support documentation

Documentation and Knowledge Transfer

Provide an overview of existing IT documentation and knowledge base

Explain how to access and contribute to internal wikis or knowledge sharing platforms

Encourage the new hire to document their own learnings and solutions

Explain the importance of maintaining accurate and up-to-date documentation

Offer assistance in transferring knowledge from previous role (if applicable)

Follow-up and Evaluation

Gather feedback on the onboarding process and IT experience

Address any lingering questions or concerns

Evaluate the effectiveness of the IT new hire checklist

Make necessary improvements for future new hires.