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Head of the shift responsibilities

General Day-to-Day Responsibilities

Ensure all staff members are aware of their assigned shifts and arrive on time

Conduct a brief shift meeting to communicate any updates or changes

Check inventory levels and place orders as needed to maintain stock

Monitor food and beverage quality throughout the day

Address any customer complaints or concerns promptly and professionally

Monitor staff performance and provide feedback or coaching as needed

Handle any cash transactions and ensure accuracy in cash handling procedures

Ensure compliance with health and safety regulations

Maintain a clean and organized work environment throughout the day

Coordinate with other managers or supervisors to address any operational issues

Stay updated on industry trends and new regulations

Collaborate with other managers to improve overall restaurant operations

Maintain open and effective communication with all team members

Uphold the restaurant's policies and procedures

Conduct regular staff meetings to address any concerns or improvements needed

Review and update employee schedules as necessary

Evaluate and implement new strategies to improve customer satisfaction and sales

Monitor and adjust seating capacity and reservations to maximize efficiency

Conduct regular staff training sessions to enhance skills and knowledge

Stay updated on new menu items and communicate changes to staff

Conduct regular inspections to ensure cleanliness and sanitation standards are met

Coordinate with suppliers and vendors to ensure timely deliveries

Review financial reports and take necessary actions to control costs and increase profitability

Handle any employee issues or conflicts in a fair and timely manner

Maintain positive relationships with customers and address any feedback or concerns promptly

Attend meetings and training sessions as required by the organization

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