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> customer audit
customer audit
Pre-Audit Preparation
Review customer audit requirements and scope
Confirm audit date and schedule with customer
Prepare necessary documentation and records for audit
Conduct a pre-audit internal review to identify any potential areas of concern
Assign roles and responsibilities to team members involved in the audit process
Ensure all necessary equipment and resources are available for the audit
Review previous audit findings and corrective actions taken
Communicate with relevant departments to ensure they are aware of the upcoming audit and prepared for any potential inquiries
On-Site Audit Process
Welcome auditors and provide necessary facilities
Conduct opening meeting with auditors and key stakeholders
Guide auditors through audit process and provide requested information
Address any non-conformities or findings during audit
Post-Audit Activities
Review audit findings and prepare response
Implement corrective actions for any non-conformities
Provide audit report and documentation to customer
Follow up with customer on any post-audit activities
Continuous Improvement
Conduct internal review of audit process and findings
Implement any necessary improvements to audit process
Communicate lessons learned from audit with relevant stakeholders
Monitor and track progress on corrective actions and improvements
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