questions to ask a customer who is looking to get auto hail repairs done
Customer Information
Hail Damage Assessment
Insurance Details
- Ask the customer if they have contacted their insurance company yet.
- If not, advise them to do so before proceeding with any repairs.
- Ask the customer what their insurance deductible is.
- This information is important for determining the cost of repairs.
- Ask the customer if they have filed a claim with their insurance company.
- If they have, ask for the claim number.
- This information is needed for coordinating repairs with the insurance company.
Use in Manifestly