consumer indexing for electric meter installation checklist

Customer Information

Verify customer name and address

Confirm account number

Verify contact information (phone number, email)

Review any special instructions or preferences from the customer

Collect payment information if necessary

Provide information on energy usage tracking and monitoring options

Discuss any potential rebates or incentives available for energy-efficient upgrades

Site Assessment

Check location for meter installation

Ensure proper access for meter reading

Verify that there is adequate space for the meter installation

Confirm that the site meets all safety requirements for installation

Assess the condition of the existing electrical infrastructure at the site

Determine if any additional equipment or upgrades are needed for the installation

Evaluate the proximity of the site to other utilities or structures that may impact the installation process

Equipment Requirements

Determine appropriate meter type

Ensure all necessary equipment is present

Verify compatibility with existing electrical system

Confirm proper meter size for customer's electricity usage

Check for any special requirements or features requested by the customer

Ensure all required accessories and components are included

Perform a visual inspection of the meter for any damages or defects

Installation Process

Mount meter securely

Connect meter to electrical service

Test meter functionality

Verify proper wiring connections

Ensure proper grounding of meter

Seal meter to prevent tampering

Program meter with correct settings

Conduct final inspection of meter installation

Final Inspection

Verify accurate reading on meter

Confirm customer satisfaction with installation

Check for any visible damages or defects on the meter

Ensure all necessary seals and labels are in place

Verify that the meter is securely installed and properly connected

Test the functionality of the meter by running a few tests

Document any additional notes or observations about the installation process

Provide the customer with a final inspection report and address any questions or concerns they may have

Documentation

Record meter serial number

Document any issues or concerns

Take photographs of meter installation for documentation

Record date and time of installation

Document any additional equipment required for future maintenance or upgrades

Obtain customer signature on installation completion form

File all documentation in customer's file for future reference

Follow-Up

Provide customer with contact information for questions or concerns

Schedule follow-up appointment if necessary

Confirm customer satisfaction with installation process

Provide information on how to read and monitor electric meter

Offer resources for energy saving tips and programs

Collect feedback on overall customer experience and suggestions for improvement

Provide information on maintenance and troubleshooting tips for electric meter