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case intake

Case Intake Checklist

I. Initial Consultation

Schedule an appointment with the potential client

Gather basic information about the client (name, contact details, etc.)

Obtain a brief overview of the potential case

II. Client Information

Collect detailed personal information about the client (date of birth, address, occupation, etc.)

Request identification documents (driver's license, passport, etc.)

Obtain the client's social security number or tax identification number

III. Case Information

Record the date and time of the incident or issue

Gather facts and details about the case, including relevant dates and locations

Identify any potential witnesses or parties involved

IV. Legal Research

Conduct preliminary research on the legal aspects of the case

Determine the applicable laws, regulations, and precedents

Identify any potential challenges or obstacles in the case

V. Documentation

Request copies of any relevant documents (contracts, medical records, police reports, etc.)

Prepare a document checklist to ensure all necessary paperwork is obtained

Organize and categorize the collected documents for easy reference

VI. Conflict Check

Conduct a conflict of interest check to ensure no conflicts exist with current or previous clients

Verify if any attorney or staff members have personal relationships with opposing parties

VII. Fee Agreement

Discuss the fee structure and payment terms with the client

Prepare a written fee agreement or retainer agreement, including billing rates and payment deadlines

Obtain the client's signature on the fee agreement

VIII. Case Evaluation

Assess the strengths and weaknesses of the case

Determine the potential legal strategies and options

Provide the client with an honest evaluation of the case's viability

IX. Engagement Letter

Draft an engagement letter outlining the scope of representation and attorney-client relationship

Include terms and conditions, responsibilities, and confidentiality provisions

Make sure the client signs and returns the engagement letter

X. Case Management

Create a case file and organize all gathered information and documents

Assign a case number and update the firm's case management system

Inform relevant attorneys and staff members about the new case

XI. Communication

Establish clear communication channels with the client (phone, email, in-person meetings)

Inform the client about the preferred method and frequency of communication

Set expectations regarding response times and availability

XII. Follow-Up

Schedule regular follow-up meetings or calls with the client to discuss case progress

Keep the client informed about any important updates or developments

Address any questions or concerns the client may have

Note: This checklist is a general guide and may vary depending on the specific requirements of each law firm.

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