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Front of House Operations

Greet guests upon arrival

Ensure a clean and organized entrance area

Check the availability of menus and specials

Set up and maintain reservation system

Monitor and manage waitlist and seating arrangements

Train staff on proper customer service and etiquette

Ensure proper lighting and ambiance in dining area

Regularly check and restock front of house supplies (napkins, utensils, etc.)

Monitor and respond to customer feedback and complaints

Back of House Operations

Create and update a comprehensive inventory list

Monitor and manage stock levels of food and beverages

Check and maintain cleanliness and organization of the kitchen

Train and supervise kitchen staff on food safety and hygiene practices

Regularly check and maintain kitchen equipment (ovens, fryers, etc.)

Develop and update recipes and menu items

Monitor and manage food waste and spoilage

Ensure compliance with health and safety regulations

Develop and implement safe food handling procedures

Establish and maintain quality control standards

Schedule and oversee kitchen staff shifts

Monitor and adjust kitchen temperatures

Monitor and control food costs

Establish and follow purchasing procedures

Develop and manage kitchen staff workflows

Create and update food safety records

Staff Management

Develop and update employee schedules

Conduct regular staff meetings and training sessions

Monitor and manage employee performance and attendance

Provide ongoing training and development opportunities

Handle employee scheduling conflicts and requests

Foster a positive work environment and team spirit

Conduct performance evaluations and provide feedback

Manage payroll and ensure accurate record-keeping

Financial Management

Monitor and manage daily cash flow and transactions

Keep track of expenses and maintain accurate financial records

Prepare and submit financial reports (weekly, monthly, etc.)

Monitor and manage cost of goods sold (COGS)

Review and negotiate supplier contracts and pricing

Develop and manage budgets for various departments

Analyze financial data and identify areas for improvement

Implement cost-saving measures and strategies

Marketing and Promotion

Develop and implement marketing strategies and campaigns

Manage online presence and social media accounts

Monitor and respond to online reviews and customer feedback

Collaborate with local businesses for cross-promotion opportunities

Develop and distribute promotional materials (flyers, coupons, etc.)

Participate in community events and sponsorships

Monitor and analyze marketing efforts for ROI

Regularly update and maintain the restaurant's website

Health and Safety

Conduct regular inspections for fire safety and prevention

Ensure compliance with food handling and storage regulations

Train staff on emergency procedures and first aid

Regularly check and maintain fire extinguishers and safety equipment

Implement proper COVID-19 safety protocols and guidelines

Monitor and manage pest control and cleanliness

Conduct regular health inspections and address any issues

Provide staff with necessary protective equipment and training

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