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RBI Scale based master direction

Compliance with RBI guidelines

Ensure compliance with all RBI guidelines related to real estate transactions and financing.

Regularly review and update internal policies to align with RBI regulations.

Conduct periodic training sessions for employees on RBI guidelines.

Reporting requirements

Maintain accurate records of all real estate transactions and financing activities.

Submit timely reports to RBI as per the prescribed format.

Ensure that all reports are in compliance with RBI guidelines.

Risk management

Identify and assess risks associated with real estate transactions.

Implement risk management strategies to mitigate potential risks.

Conduct regular risk assessments and update risk management policies accordingly.

Customer due diligence

Conduct thorough due diligence on customers before entering into real estate transactions.

Verify the identity and financial background of customers as per RBI guidelines.

Maintain documentation of customer due diligence processes.

Internal controls

Establish robust internal controls to monitor real estate transactions and financing activities.

Implement segregation of duties to prevent fraud and misuse of funds.

Conduct regular audits to ensure compliance with internal controls.

Information security

Protect sensitive information related to real estate transactions from unauthorized access.

Implement data security measures to safeguard customer data.

Train employees on information security best practices.

Complaint resolution

Establish a mechanism for addressing customer complaints related to real estate transactions.

Ensure timely resolution of customer complaints in line with RBI guidelines.

Maintain records of all customer complaints and their resolution.

Training and awareness

Provide regular training to employees on RBI guidelines and best practices in real estate transactions.

Raise awareness among employees about the importance of compliance with RBI regulations.

Encourage employees to report any potential violations of RBI guidelines.

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