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Discovery Process model

Discovery Process Checklist

Preparation

Identify stakeholders and key team members

Define the scope and objectives of the discovery process

Allocate resources and set a timeline for completion

Information Gathering

Conduct interviews with key stakeholders

Review existing documentation and data

Analyze current processes and systems

Identify pain points and areas for improvement

Analysis

Synthesize gathered information to identify trends and patterns

Define the root causes of identified issues

Develop hypotheses and potential solutions

Create a roadmap for addressing identified challenges

Validation

Present findings to stakeholders for feedback

Validate proposed solutions with end users and subject matter experts

Adjust recommendations based on feedback and additional information

Documentation

Document findings, recommendations, and next steps

Create a formal report summarizing the discovery process

Share documentation with key stakeholders and decision-makers

Implementation

Develop an action plan for implementing recommended solutions

Assign responsibilities and set deadlines for each action item

Monitor progress and adjust as needed based on feedback and results

Review

Conduct a post-implementation review to assess the success of the discovery process

Identify lessons learned and areas for improvement in future projects

Share findings with the team to promote continuous learning and development.

Create a communication plan to keep stakeholders informed throughout the implementation process

Conduct training sessions for end users on new processes or systems

Evaluate the impact of implemented solutions on key metrics and performance indicators

Celebrate successes and recognize team members for their contributions to the discovery process

Develop a plan for sustaining and continuously improving the changes made as a result of the discovery process

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