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Home > 5. Non-conforming products- Is there an observed non-conforming products in the display and selling

5. Non-conforming products- Is there an observed non-conforming products in the display and selling

Inspect all displayed products for visible defects or damages.

Check for incorrect labeling or pricing on products.

Verify compliance with quality standards and specifications.

Look for expired products or items past their sell-by date.

Record the details of any non-conforming products identified.

Capture product information such as SKU, description, and location.

Document the nature of the non-conformity (e.g., damage, mislabeling).

Keep a log of inspection dates and findings.

Remove non-conforming products from the display area immediately.

Clearly mark non-conforming items to avoid accidental sale.

Store non-conforming products separately from conforming stock.

Ensure access to non-conforming products is restricted.

Assess the severity of the non-conformity (minor vs. major).

Determine if the product can be reworked or repaired.

Identify if the product should be returned to the supplier.

Decide on the appropriate action: disposal, return, or rework.

Notify relevant staff about the identified non-conforming products.

Discuss corrective actions during team meetings.

Update management on the status of non-conforming products.

Provide training on identification and handling of non-conforming items.

Implement corrective actions for identified non-conformities.

Review and adjust processes to prevent recurrence.

Document all actions taken regarding non-conforming products.

Monitor effectiveness of corrective actions through follow-up inspections.

Periodically review the checklist and procedures for effectiveness.

Gather feedback from staff on non-conforming product management.

Update the checklist based on new findings or changes in standards.

Foster a culture of quality and compliance within the team.

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