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Airport pick up shuttle transfer vans

Pre-Arrival Preparation

Confirm reservation details with the customer

Check shuttle van for cleanliness and maintenance

Ensure driver is familiar with pick up location and route

Arrival at Airport

Arrive at airport at least 15 minutes before scheduled pick up time

Display company signage for easy identification by customers

Park shuttle van in designated pick up area

Customer Pick Up

Greet customer with a smile and assist with luggage

Confirm customer's identity and reservation details

Provide customer with information about the journey and any amenities available in the van

En Route

Drive safely and obey all traffic laws

Provide a comfortable and smooth ride for customers

Be prepared to answer any questions or provide assistance as needed

Drop Off

Arrive at customer's destination on time

Assist customer with unloading luggage

Thank customer for choosing the transportation service and provide contact information for future bookings

Post-Trip

Conduct a post-trip inspection of the shuttle van for any damages or cleanliness issues

Report any customer feedback or complaints to management

Prepare van for the next trip, including refueling and restocking amenities

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