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Cafe operating manager checklist

Opening Procedures

Unlock doors and turn on lights

Check inventory and restock as needed

Set up cash registers and POS systems

Prep coffee machines and other beverage equipment

Ensure kitchen equipment is clean and ready for use

Clean and sanitize all surfaces, including tables, countertops, and equipment

Daily Operations

Prepare and serve food and beverages

Monitor and maintain food quality and presentation

Ensure cleanliness and organization of dining area

Manage and supervise staff members

Interact with customers and provide excellent service

Regularly clean and sanitize all areas of the cafe

Ordering and Receiving

Review inventory levels and create order list

Contact suppliers and place orders

Receive and inspect deliveries for accuracy and quality

Update inventory records and stock shelves

Rotate stock to ensure freshness

Dispose of any remaining food waste and empty trash bins

Staff Management

Create and communicate daily work schedules

Assign tasks and responsibilities to staff members

Train new employees on procedures and policies

Conduct regular staff meetings and provide feedback

Address any performance issues or conflicts

Provide training on cleaning and sanitizing procedures

Financial Management

Monitor sales and revenue throughout the day

Count and reconcile cash registers at the end of each shift

Prepare daily sales reports and deposits

Review expenses and ensure proper cost control

Maintain accurate financial records for tax purposes

Keep track of expenses related to cleaning supplies and equipment maintenance

Health and Safety

Conduct regular inspections to ensure compliance with health and safety regulations

Train staff on proper food handling and hygiene practices

Monitor food temperatures and document records

Regularly clean and sanitize all areas of the cafe

Maintain first aid kits and emergency response plans

Follow cleaning and sanitizing protocols for all equipment and utensils

Marketing and Promotions

Implement marketing strategies to attract and retain customers

Update social media platforms and website with promotions and special events

Collaborate with marketing team to create targeted campaigns

Collect and analyze customer feedback to improve marketing efforts

Participate in community events and partnerships

Ensure promotional materials are clean and presentable

Closing Procedures

Clean and sanitize all surfaces, including tables, countertops, and equipment

Dispose of any remaining food waste and empty trash bins

Turn off equipment, appliances, and lights

Secure cash and lock registers in a safe place

Set security alarms and lock doors

Perform system maintenance, such as shutting down computers and running updates

End of Day Tasks

Complete end-of-day financial reports and reconcile sales

Conduct inventory check and adjust records as needed

Review staff performance and provide feedback or recognition

Note any maintenance or repair needs for equipment or facilities

Lock up and ensure premises are secure before leaving

Perform system backups and ensure data is protected

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