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reception checklist
Pre-Event Preparations
Set up reception area
Arrange seating and decorations
Ensure proper lighting and temperature
Test audiovisual equipment
Prepare welcome packages or materials
Guest Arrival
Greet guests with a warm welcome
Provide clear instructions for coat check
Offer refreshments and snacks
Direct guests to the registration area
Verify guest information and provide name tags
Assist with any special accommodations or requests
Registration and Check-In
Set up registration table with necessary supplies
Collect registration forms or tickets
Verify identification if required
Provide event programs or schedules
Assign seating or distribute table numbers
Answer guest inquiries and provide event information
Guest Services
Escort guests to designated areas or rooms
Offer assistance with luggage or personal belongings
Provide directions to restrooms, amenities, and emergency exits
Coordinate transportation or parking arrangements
Handle any lost and found items
Address any guest concerns or complaints promptly
Event Execution
Maintain a presence at the reception area throughout the event
Monitor guest flow and ensure smooth transitions
Coordinate with other staff members or event organizers
Be readily available for any guest assistance or inquiries
Anticipate and handle any unexpected situations
Maintain a professional and friendly demeanor
Post-Event Wrap-Up
Collect feedback forms or surveys from guests
Assist with the clean-up and tear-down process
Return any borrowed equipment or supplies
Compile event statistics or data if required
Thank guests for attending and provide contact information
Evaluate the reception's success and suggest improvements for future events
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