Test Workspace One After Upgrade

Review upgrade documentation and release notes

Ensure all necessary backups are completed

Communicate upgrade plan to stakeholders

Verify that the server meets the minimum hardware and software requirements for Workspace One

Ensure that all necessary ports are open and accessible

Validate network connectivity between components

Take a full backup of the existing Workspace One environment

Test the restoration process on a non-production environment

Validate the integrity of the restored environment

Disable any maintenance windows or scheduled tasks that may interfere with the upgrade

Notify end-users about potential service interruptions

Stop any relevant services and processes before starting the upgrade

Follow the provided upgrade guide and execute the necessary steps

Monitor the upgrade progress and address any issues or errors encountered

Verify that all components are functioning correctly after the upgrade

Test essential functionalities such as user authentication, application delivery, and device management

Assess performance and identify any areas that require optimization or troubleshooting

Validate integrations with other systems or services

Engage a group of representative users to test the upgraded Workspace One environment

Collect feedback and address any usability or functionality concerns raised

Fine-tune configurations based on user feedback

Update documentation and knowledge base articles with any changes or new features introduced by the upgrade

Provide necessary training or information sessions for end-users and administrators on the upgraded Workspace One environment

Establish a process for users to report any issues or problems encountered post-upgrade

Monitor the environment closely for any unexpected behaviors or performance issues

Create a post-upgrade support plan to address potential issues in a timely manner

Conduct a final review of the upgrade process and documentation

Communicate the successful upgrade to stakeholders and celebrate the achievement