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checklist para servir clientes

Customer Service Checklist

Greet customers promptly and with a smile

Offer assistance with menu choices or recommendations

Take orders accurately and repeat back for confirmation

Ensure all special requests or dietary restrictions are noted

Check in on customers periodically to see if they need anything else

Table Maintenance Checklist

Set tables with clean silverware, plates, and napkins

Ensure tables are wiped down and free of crumbs or spills

Refill water glasses and bread baskets as needed

Clear empty plates and glasses promptly

Reset tables for new customers swiftly and efficiently

Food Quality Checklist

Ensure all dishes are cooked to the correct temperature and presentation standards

Verify all ingredients are fresh and properly prepared

Taste dishes before serving to ensure quality and seasoning

Address any customer complaints or concerns about the food promptly

Follow proper food safety and handling procedures at all times

Payment and Checkout Checklist

Present the check promptly after customers finish their meal

Offer dessert or coffee options before presenting the check

Process payments accurately and efficiently

Thank customers for their patronage and invite them to return

Encourage customers to leave feedback or reviews on their experience

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