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SOP between PMO and Internal teams for Professional Services

Define primary points of contact for PMO and internal teams

Determine preferred methods of communication (email, phone, meetings, etc.)

Establish regular communication schedule (weekly meetings, daily updates, etc.)

Clearly outline project objectives and deliverables

Define roles and responsibilities for PMO and internal team members

Set deadlines and milestones for project completion

Develop a detailed project timeline with key tasks and dependencies

Assign resources and allocate budget for project activities

Identify potential risks and develop mitigation strategies

Implement a system for tracking project progress and updating stakeholders

Regularly review project status against plan and make adjustments as needed

Generate reports on project performance and communicate with internal teams

Establish a process for identifying and resolving project issues

Define escalation pathways for issues that cannot be resolved at lower levels

Ensure all parties are aware of escalation procedures and have access to necessary resources

Conduct a final project review with internal teams to assess outcomes and lessons learned

Collect feedback from stakeholders on project process and outcomes

Document project results and archive relevant information for future reference

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