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> insurance property claims handling
insurance property claims handling
Initial property inspection
Review policy coverage
Assess damage to property
Document all damages with photographs
Estimate repair costs
Claim documentation
Obtain police report (if applicable)
Gather witness statements
Obtain repair estimates from contractors
Document all communication with policyholder
Claim settlement
Review policy limits and deductibles
Negotiate settlement with policyholder
Issue payment for claim
Close out claim file
Subrogation
Determine responsible party for damages
Initiate subrogation process
Recover costs from responsible party
Update claim file with subrogation details
Post-claim follow-up
Follow up with policyholder on satisfaction
Update claims database with final details
Conduct post-claim review for process improvements
Archive claim file for future reference.
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