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Senior Manual QA KRA and KPI

1. Test Planning and Strategy

Prepare test plans and test strategies for each project

Define test objectives, scope, and deliverables

Identify and document test requirements and acceptance criteria

Collaborate with stakeholders to determine test priorities and timelines

Review and provide inputs on functional and technical specifications

2. Test Design and Execution

Create detailed test cases and test scripts based on requirements and specifications

Ensure test cases cover all functional and non-functional aspects

Execute test cases and record test results accurately

Identify and report defects with clear and concise steps to reproduce

Conduct regression testing after defect fixes or system changes

3. Test Documentation and Reporting

Maintain comprehensive test documentation, including test plans, test cases, and test results

Generate test reports and metrics to track testing progress and quality

Provide regular updates on testing status, including defects found and resolved

Collaborate with cross-functional teams to ensure clear communication and understanding of test results

4. Process Improvement and Knowledge Sharing

Continuously improve testing processes to enhance efficiency and effectiveness

Identify gaps in existing processes and propose solutions for improvement

Stay updated with industry trends, tools, and techniques related to manual testing

Conduct training sessions and share knowledge with junior QA team members

5. Team Collaboration and Leadership

Collaborate with developers, business analysts, and project managers to ensure smooth project execution

Act as a mentor and provide guidance to junior members of the QA team

Proactively participate in team meetings and discussions to provide inputs and insights

Lead by example and promote a culture of quality and continuous improvement

Monitor team performance and provide feedback to ensure quality standards are met

Help team members identify and address potential risks and issues

Develop and maintain relationships with stakeholders and vendors

Manage resource allocation and utilization

Track and report team progress and performance

Remain up to date with the latest testing trends and best practices

Facilitate knowledge sharing and cross-team collaboration

Establish and maintain quality and process standards

Design and implement testing metrics and deliverables

Key Result Areas (KRAs)

1. Test Planning and Strategy

2. Test Design and Execution

3. Test Documentation and Reporting

4. Process Improvement and Knowledge Sharing

5. Team Collaboration and Leadership

Key Performance Indicators (KPIs)

1. Test coverage: Percentage of test cases executed compared to the total planned

2. Defect detection rate: Number of defects found during testing per test case executed

3. Defect resolution rate: Percentage of defects resolved within the defined timeline

4. Test execution efficiency: Average time taken to execute a test case

5. Test cycle time: Duration between test initiation and test completion

6. Test effectiveness: Percentage of defects found in production compared to those found during testing

7. Customer satisfaction: Feedback received from stakeholders on testing activities and quality

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