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> auto garage operation SOP
auto garage operation SOP
Opening Procedures
Unlock the garage doors
Turn on all necessary equipment (lights, air compressor, etc.)
Check inventory levels of necessary supplies
Review appointments for the day
Assign tasks to employees
Customer Service
Greet customers as they arrive
Listen to customer concerns and explain services
Provide accurate estimates and timelines
Ensure customer satisfaction before they leave
Vehicle Inspection
Perform a thorough inspection of the vehicle
Identify any necessary repairs or maintenance
Consult with the customer on recommended services
Obtain customer approval before starting work
Repair Process
Order necessary parts and supplies
Complete repairs in a timely manner
Document all work performed
Perform quality control checks before returning the vehicle to the customer
Closing Procedures
Collect payment from customers
Review invoices with customers
Schedule follow-up appointments if necessary
Clean and organize workstations for the next day
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