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Hub audit

General Information

Verify the name and location of the restaurant

Confirm the operating hours and days

Review the restaurant's contact information

Check the seating capacity and layout

Front of House

Assess the cleanliness and organization of the dining area

Evaluate the condition of tables, chairs, and other furniture

Inspect the cleanliness and functionality of the POS system

Check the availability and condition of menus and promotional materials

Verify the presence and cleanliness of high chairs and booster seats (if applicable)

Assess the appearance and condition of signage and branding

Back of House

Inspect the cleanliness and organization of the kitchen area

Check the condition and functionality of cooking equipment

Ensure proper storage and labeling of food items

Assess the cleanliness and functionality of dishwashing area

Verify the availability and condition of safety equipment (fire extinguishers, first aid kits, etc.)

Check the cleanliness and functionality of restrooms

Staff and Training

Review the restaurant's staffing schedule and ensure adequate coverage

Verify the presence of required licenses and certifications for staff

Assess staff appearance and uniform compliance

Evaluate staff knowledge and adherence to food safety and hygiene protocols

Review ongoing training and development programs for staff

Food Quality and Safety

Verify the presence and accuracy of food temperature logs

Assess the cleanliness and organization of food storage areas

Check the freshness and proper labeling of ingredients

Evaluate food preparation and cooking processes

Ensure compliance with allergen and dietary restriction guidelines

Review food sampling procedures and quality control measures

Customer Experience

Assess the friendliness and professionalism of staff interactions with customers

Review customer feedback and complaint resolution processes

Evaluate wait time and service speed

Check for cleanliness and availability of customer amenities (napkins, condiments, etc.)

Review the restaurant's loyalty and rewards programs (if applicable)

Health and Safety

Verify compliance with local health codes and regulations

Assess the restaurant's pest control measures

Review cleaning and sanitization procedures for all areas

Evaluate the implementation of COVID-19 safety protocols (if applicable)

Check for proper storage and disposal of hazardous materials

Financials and Operations

Review inventory management processes and accuracy

Assess cash handling and reconciliation procedures

Verify the presence and accuracy of sales and financial reports

Evaluate the effectiveness of cost control and waste management measures

Assess the restaurant's compliance with company policies and procedures

Note: This checklist can be customized based on specific requirements and regulations of the restaurant organization.

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