lista de afazeres

Opening Tasks

  • Switch on all lights inside the store.
  • Ensure that all signage, including neon signs and LED displays, are powered on.
  • Verify that the alarm system is deactivated and ready for the day.
  • Ensure all security cameras are functioning properly and capturing clear footage.
  • Power on all cash registers and point of sale (POS) systems.
  • Ensure all necessary peripherals, such as barcode scanners and receipt printers, are connected and working.
  • Arrange promotional materials, such as banners and posters, in visible areas.
  • Set up displays for new products, ensuring they are eye-catching and well-presented.
  • Inspect all shelves and displays for dust, debris, or misplaced items.
  • Organize products in a neat and appealing manner, ensuring proper pricing and labeling.
  • Perform a functionality test on all equipment, including barcode scanners, printers, and cash drawers.
  • Ensure that all devices are responsive and producing accurate results.
  • Retrieve stock from the storeroom and replenish shelves as needed.
  • Arrange products in an organized manner, following a logical sequence or planogram.
  • Inspect inventory of shopping bags, receipt paper, and other supplies.
  • Restock supplies as necessary, ensuring there is an adequate quantity for the day.
  • Review the employee schedule for the day, including assigned shifts and breaks.
  • Assign specific tasks or responsibilities to each employee based on their skills and availability.
  • Stand near the entrance and warmly greet customers as they enter.
  • Offer assistance or directions if needed, creating a welcoming atmosphere.
  • Check that safety signs, emergency exits, and fire extinguishers are easily visible and accessible.
  • Ensure employees are following safety protocols, such as wearing appropriate protective gear.
  • Listen attentively to customer inquiries or complaints, maintaining a calm and empathetic demeanor.
  • Provide appropriate solutions or escalate the matter to a supervisor if necessary.
  • Refer to the store's daily goals and objectives as outlined in the management guidelines.
  • Assess progress towards meeting those goals and make any necessary adjustments.
  • Ensure the store's temperature is comfortable for customers and employees.
  • Inspect ventilation systems to ensure proper air circulation and quality.
  • Install any additional signage or displays required for special promotions or events.
  • Ensure that the placement and visibility of these materials are optimal for customer engagement.
  • Sweep or mop the entrance area to remove any dirt or debris.
  • Arrange plants, decorations, or welcome mats to create an inviting atmosphere.
  • Inspect the store's interior for any signs of damage, such as broken fixtures or flooring.
  • Check the exterior for any damage, including cracks, graffiti, or malfunctioning doors.

Customer Service

Sales and Promotions

Merchandising

Closing Tasks

Related Checklists