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> PORT AGENCY
PORT AGENCY
Pre-Arrival Preparation
Confirm vessel details and ETA with vessel operator
Arrange necessary services such as pilotage, towage, bunkering, and provisions
Notify appropriate authorities of vessel's arrival
Coordinate with port terminal for berthing arrangements
Arrival Procedures
Meet vessel at designated anchorage or pilot station
Assist with customs and immigration clearance for crew and passengers
Coordinate with stevedores for loading/unloading operations
Ensure compliance with port regulations and safety protocols
During Vessel Stay
Monitor vessel operations and provide updates to vessel operator
Address any issues or delays that may arise during stay
Coordinate with port authorities for any necessary inspections or documentation
Arrange for crew changes, medical assistance, or other services as needed
Departure Procedures
Coordinate with port terminal for cargo loading/unloading completion
Ensure all bills and fees are settled before departure
Provide departure clearance and any necessary documentation to vessel operator
Assist with pilotage services for safe departure from port
Post-Departure Follow-Up
Confirm vessel's safe departure from port
Compile and submit final port agency report to vessel operator
Address any outstanding issues or feedback from vessel operator
Prepare for next vessel arrival or continuation of services for ongoing operations
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