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> lista de processo de vendas
lista de processo de vendas
Pre-Sales Process
Research potential customers and target market
Create a buyer persona
Develop a sales strategy
Define sales objectives and goals
Determine pricing and discounts
Prepare sales materials and presentations
Train sales team on product knowledge and selling techniques
Prospecting and Lead Generation
Identify potential leads through various channels (e.g., cold calling, referrals, social media)
Qualify leads based on criteria (e.g., budget, need, decision-making power)
Collect and organize lead information
Follow up with leads and schedule appointments or demos
Sales Presentation and Negotiation
Schedule meetings with qualified leads
Prepare customized sales presentations
Conduct product demonstrations or trials
Address customer objections and concerns
Negotiate pricing, terms, and conditions
Finalize proposals and contracts
Closing the Sale
Obtain necessary approvals or signatures
Confirm order details and specifications
Arrange product delivery or implementation
Provide post-sales support information
Set up payment terms and invoicing
Follow up with customers after the sale
Sales Analysis and Evaluation
Track and analyze sales performance
Assess customer satisfaction and feedback
Identify areas for improvement in the sales process
Conduct competitor analysis
Develop strategies for customer retention and upselling
Sales Team Management
Assign sales territories or accounts
Monitor individual and team sales targets
Provide ongoing training and coaching
Conduct performance evaluations
Recognize and reward top performers
Foster a positive and collaborative sales culture
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