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Roll’d front of house check list

Opening Checklist

Unlock doors and turn on lights

Set up cash registers and POS system

Check cleanliness of front of house area

Check inventory of utensils, napkins, and condiments

Turn on music or TV screens

Check temperature and adjust if necessary

Set up signage and promotional materials

Check cleanliness of restrooms

Ensure all equipment is functioning properly (coffee machine, soda machine, etc.)

Arrange seating and tables for optimal customer flow

Review menu specials and promotions with staff

During Service Checklist

Greet customers with a smile and friendly attitude

Make eye contact with customers
Welcome each customer with a smile
Use a friendly tone of voice

Take orders accurately and efficiently

Listen carefully to customers' orders
Repeat the order back to the customer to confirm
Enter orders into the system promptly

Keep front of house area clean and organized

Regularly check and clean tables
Sweep and mop floors as needed
Organize condiments and utensils

Monitor wait times and ensure customers are satisfied

Check in with customers waiting for food
Apologize for any delays and offer updates
Address any customer complaints promptly

Closing Checklist

Clean and sanitize front of house area

Restock utensils, napkins, and condiments

Turn off lights and lock doors

Count cash registers and complete end-of-day paperwork.

Weekly Maintenance Checklist

Deep clean front of house area including floors, tables, and chairs

Check and replace any damaged or worn out equipment

Conduct staff training on customer service and POS system updates

Review customer feedback and make any necessary improvements.

Monthly Inventory Checklist

Conduct a full inventory of front of house supplies

Order any necessary items or restock low inventory

Review sales data and adjust menu offerings as needed

Evaluate customer satisfaction surveys and address any issues.

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Cleaning Checklist

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