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Check-in

Preparing for Check-in

Confirm the date and time of the check-in appointment with the tenant.

Ensure the property is clean and ready for occupancy.

Check all appliances and utilities are in working condition.

Prepare the necessary documentation for the check-in process.

Exterior Inspection

Assess the condition of the property's exterior, including walls, windows, doors, and roof.

Inspect the outdoor areas such as gardens, parking spaces, and common areas.

Note any damages or maintenance issues that need to be addressed.

Interior Inspection

Inspect each room thoroughly, starting from the entrance hallway.

Check the condition of walls, ceilings, flooring, and light fixtures.

Test all electrical outlets, switches, and smoke detectors.

Ensure all doors and windows open, close, and lock properly.

Verify that all keys and access cards are working.

Appliances and Fixtures

Test all kitchen appliances, such as the refrigerator, stove, oven, dishwasher, and microwave.

Check the condition of bathroom fixtures, including sinks, toilets, showers, and tubs.

Test heating and cooling systems, ensuring they are functioning correctly.

Inspect any additional appliances or fixtures specific to the property.

Utilities and Safety

Confirm that all utilities, such as water, gas, and electricity, are working.

Check the water pressure and temperature in showers and faucets.

Test the functionality of smoke alarms, carbon monoxide detectors, and fire extinguishers.

Inspect the property for any safety hazards, like loose handrails or exposed wires.

Inventory and Furnishings

Verify the presence of all items listed in the inventory report.

Check the condition of furniture, fixtures, and any provided furnishings.

Document any damages or missing items for proper billing or replacement.

Meter Readings and Documentation

Record meter readings for water, gas, and electricity.

Take photographs or videos of the property's condition as evidence.

Complete and sign the check-in report with the tenant.

Provide copies of the report and other relevant documents to the tenant.

Tenant Orientation

Familiarize the tenant with the property's layout and functionality.

Explain any specific rules, regulations, or restrictions.

Provide information on emergency contacts and maintenance procedures.

Address any queries or concerns raised by the tenant.

Collecting Required Documents

Obtain a copy of the tenant's identification and contact information.

Collect the signed lease agreement and any other necessary paperwork.

Provide copies of relevant documents to the tenant for their records.

Follow-up Actions

Schedule any necessary maintenance or repairs based on the inspection findings.

Update the property records with the check-in details and tenant information.

Communicate any outstanding issues or pending actions to the relevant teams.

Provide the tenant with contact information for future communication.

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