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Server opening side work

Server Opening Side Work Checklist

Dining Room Prep

Wipe down tables and chairs
Check condiments and refill as needed
Set up any necessary signage
Sweep and mop dining room floor
Restock napkins and silverware

Wipe down tables and chairs

Check condiments and refill as needed

Set up any necessary signage

Sweep and mop dining room floor

Restock napkins and silverware

Check and refill salt and pepper shakers

Organize and refill sugar caddies

Ensure all tables have clean tablecloths or placemats

Ensure all chairs are properly aligned and uniform

Check and refill any table centerpieces or decorations

Check and refill any condiment caddies or holders on tables

Check and refill any water pitchers or glasses on tables

Station Prep

Stock service station with necessary supplies

Polish glassware and silverware

Test pens and notepads

Organize menus and specials

Check POS system and ensure it is functioning properly

Uniform and Personal Appearance

Ensure uniform is clean and pressed

Check hair and nails for cleanliness

Wash hands and put on clean gloves

Wear appropriate footwear

Remove any jewelry that could pose a safety hazard

Menu and Specials

Review menu and specials for the day

Memorize any specials and key menu items

Be prepared to answer any customer questions

Familiarize yourself with any dietary restrictions or allergies

Team Communication

Attend pre-shift meeting

Communicate any special requests or important information to other servers

Check in with management for any additional instructions

Support fellow team members as needed

Health and Safety

Check first aid kit for supplies

Review emergency procedures with team

Ensure all areas are free of hazards

Wear proper PPE as required

Follow all sanitation protocols for COVID-19 prevention

Customer Service

Greet guests with a smile

Offer assistance with seating or menu recommendations

Be attentive to guest needs

Thank guests for their patronage

Resolve any customer complaints or issues promptly

Closing Procedures

Prepare for shift changeover

Restock any depleted supplies

Clear and reset tables for next guests

Complete any necessary paperwork or reports

Clock out and hand off responsibilities to the next server

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