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Home > Ada (chatbot) prompts – embed Ada in the application journey. When customer is stuck on a page, Ada

Ada (chatbot) prompts – embed Ada in the application journey. When customer is stuck on a page, Ada

Monitor user behavior on application pages.

Set up analytics to track drop-off rates.

Identify common pages where users encounter issues.

Gather feedback from users on their experiences.

Define clear objectives for Ada's prompts.

Create engaging and helpful prompt messages.

Use a friendly and conversational tone.

Ensure prompts are contextually relevant to the page.

Integrate Ada into the application’s user interface.

Determine optimal placement for prompts (e.g., pop-ups, sidebars).

Ensure prompts are triggered based on user activity (e.g., inactivity, error messages).

Test prompt functionality across different devices and browsers.

Design intuitive options for users to engage with Ada.

Provide quick responses to frequently asked questions.

Enable users to escalate issues to human support if needed.

Monitor user interactions to refine Ada’s responses.

Analyze data on prompt effectiveness and user engagement.

Gather user feedback on Ada's performance.

Adjust prompts based on user behavior and feedback.

Regularly update Ada's knowledge base to include new information and FAQs.

Schedule regular reviews of prompt performance.

Stay informed on best practices for chatbot interactions.

Implement A/B testing for different prompt strategies.

Foster a culture of continuous enhancement based on user needs and technological advancements.

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