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> ADVANCED END USER COMPUTING SAQA SP240203 CHECKLIST
ADVANCED END USER COMPUTING SAQA SP240203 CHECKLIST
1. Preparation and Planning
Define the objectives of the end user computing project.
Identify the target audience and their requirements.
Gather necessary resources, including software and hardware.
Ensure that all team members understand their roles and responsibilities.
2. Software Selection
Evaluate different software options based on user needs.
Consider compatibility with existing systems and hardware.
Review software features and functionalities.
Obtain necessary licenses and permissions for software use.
3. Hardware Setup
Assess current hardware capabilities and requirements.
Ensure that all hardware meets the specifications for the chosen software.
Set up workstations with appropriate configurations.
Test hardware to confirm functionality and performance.
4. User Training
Develop a training program tailored to user skill levels.
Schedule training sessions and ensure attendance.
Create training materials, including guides and tutorials.
Provide ongoing support and resources for users post-training.
5. Implementation
Plan the rollout process for the software.
Ensure all users have access to the necessary tools and resources.
Monitor the implementation for any issues or challenges.
Gather feedback from users during the rollout phase.
6. Evaluation and Feedback
Establish criteria for evaluating the success of the implementation.
Conduct surveys or interviews to collect user feedback.
Analyze the data to identify areas for improvement.
Make necessary adjustments based on user input.
7. Maintenance and Support
Set up a system for ongoing technical support.
Schedule regular updates and maintenance checks for software and hardware.
Document any issues and resolutions for future reference.
Encourage users to report problems and suggest improvements.
8. Documentation
Create comprehensive documentation for processes and procedures.
Keep records of user training sessions and materials.
Document any changes made during implementation and maintenance.
Ensure that all documentation is accessible to relevant stakeholders.
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