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Home > Aftersales vehicle (atv) document checklist (user manual, workshop manual....)

Aftersales vehicle (atv) document checklist (user manual, workshop manual....)

Ensure user manual is included with ATV

Confirm user manual is in the correct language for customer

Check user manual for completeness and legibility

Verify workshop manual is included with ATV

Ensure workshop manual is in the correct language for technicians

Check workshop manual for completeness and accuracy

Review maintenance records provided with ATV

Verify all scheduled maintenance has been completed

Ensure all service and repair work is documented accurately

Confirm spare parts catalog is included with ATV

Check spare parts catalog for availability of replacement parts

Ensure spare parts catalog is up-to-date and accurate

Review warranty information provided with ATV

Verify warranty coverage and duration

Ensure customer understands warranty terms and conditions

Provide customer with contact information for technical support

Ensure customer knows how to reach customer service for assistance

Verify customer understands how to obtain service and support for ATV

Provide customer with any training materials related to ATV operation

Ensure customer understands proper operation and maintenance procedures

Offer additional training or support as needed.

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