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Home > Hotel & Hospitality > onboarding

onboarding

Pre-boarding Process

Send welcome email to new hire with onboarding schedule and necessary forms

Schedule orientation session with HR to review policies and procedures

Assign mentor or buddy for new hire to shadow during first week

Provide access to necessary systems and platforms for new hire to complete required training modules

Send welcome package with company swag and relevant information about the organization

Conduct pre-employment background check and reference checks

Coordinate logistics for new hire's first day, including parking arrangements and building access

Administrative Tasks

Collect and review necessary paperwork (I-9, W-4, etc.)

Set up employee profile in HR system

Provide employee handbook and review key policies

Schedule orientation and training sessions

Assign mentor or buddy to new employee

Introduce new employee to key contacts in different departments

Review company culture and values with new employee

Discuss performance expectations and goals

Provide IT access and necessary logins

Order business cards and name badge for new employee

Update organizational chart with new employee's information

Obtain feedback from new employee on onboarding process

Training and Development

Schedule training sessions on company culture, values, and expectations

Provide job-specific training on systems, procedures, and tasks

Offer opportunities for ongoing development and growth

Conduct performance evaluations and create development plans for each new hire

Provide access to online training resources and courses

Assign mentors or buddies to help new hires navigate their roles

Host regular team training sessions to promote collaboration and learning

Encourage participation in workshops, seminars, and conferences related to job responsibilities

Establish a recognition program to celebrate achievements and encourage continuous learning

Introduction to Team and Workplace

Introduce new hire to team members and key stakeholders

Give tour of workplace and show key areas (breakroom, restrooms, etc.)

Explain job responsibilities and expectations in detail

Provide an overview of the company's values, mission, and culture

Review the organizational structure and hierarchy within the team

Schedule one-on-one meetings with key team members for further introductions and networking opportunities

Share any team-specific protocols or procedures that the new hire should be aware of

Discuss any upcoming team projects or initiatives that the new hire will be involved in

Provide information on team communication channels and preferred methods of collaboration

Equipment and Uniforms

Provide necessary equipment (computer, phone, etc.) and set up workspace

Order and distribute uniforms or attire specific to role

Ensure new hire has necessary tools and resources to perform job effectively

Provide training on how to use equipment properly

Set up any necessary software or programs on new hire's devices

Explain the process for requesting additional equipment or supplies

Provide instructions on how to properly care for and maintain equipment

Provide information on how to report any equipment issues or malfunctions

Check-ins and Feedback

Schedule regular check-ins with new hire to address any questions or concerns

Provide feedback on performance and areas for improvement

Encourage open communication and feedback throughout onboarding process

Conduct regular one-on-one meetings to discuss progress and address any issues or concerns

Solicit feedback from the new hire on their onboarding experience and ways to improve the process

Offer opportunities for the new hire to provide feedback on their role, team dynamics, and overall company culture

Create a feedback loop by providing constructive criticism and praise in a timely manner

Implement a formal feedback system to track progress and identify areas for improvement

Follow-up and Support

Follow up with new hire after first month to ensure smooth transition

Provide ongoing support and resources for continued success

Seek feedback from new hire on onboarding process and areas for improvement.

Schedule regular check-ins with new hire to address any questions or concerns

Connect new hire with a mentor or buddy for additional support

Offer additional training or resources as needed to help new hire succeed in their role

Encourage open communication and feedback throughout the onboarding process

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