non functional requirements

Performance

  • Login: 2 seconds
  • Search: 1 second
  • Data retrieval: 3 seconds
  • Test the system with increasing load until it reaches its maximum capacity
  • Record the number of concurrent users or transactions at which the system starts to slow down or fail
  • Determine if the software requires certain hardware specifications (e.g. CPU, memory, storage)
  • Check if the software needs a stable and high-speed network connection
  • Use monitoring tools to collect performance data (e.g. CPU and memory usage, network latency)
  • Analyze the data to identify any performance bottlenecks or areas for improvement
  • Determine the maximum allowable time for a transaction to complete (e.g. 5 seconds)
  • Ensure that the system consistently meets the latency requirements
  • Define the performance requirements that must be met when the system is under maximum load
  • Ensure that the system can handle the expected peak load without significant degradation in performance
  • Define metrics such as response time, throughput, and error rate
  • Measure these metrics regularly to assess the system's performance
  • Determine the maximum allowable error rate for different actions (e.g. 0.5% for data entry)
  • Ensure that the system meets the specified error rate requirements
  • Define the expected number of transactions or data processed per unit of time
  • Ensure that the system can handle the required throughput without performance degradation
  • Check if there are any limitations on system resources like memory, disk space, or processing power
  • Ensure that the software is designed to work within these constraints without performance issues

Scalability

  • Consider implementing load balancing techniques
  • Implement caching mechanisms to improve performance
  • Optimize database queries to handle larger datasets
  • Evaluate the need for horizontal scaling
  • Consider implementing microservices architecture
  • Implement message queues for asynchronous processing
  • Analyze hardware and infrastructure limitations
  • Consider any licensing or cost constraints
  • Evaluate the impact of third-party integrations
  • Set up monitoring tools to track CPU and memory usage
  • Monitor response times and error rates
  • Track database performance and query execution times
  • Define a process for identifying and prioritizing scalability issues
  • Allocate resources for addressing scalability concerns
  • Create a timeline for implementing scalability improvements
  • Implement containerization using tools like Docker
  • Utilize cloud infrastructure for easy scalability
  • Automate the deployment process for faster scaling
  • Simulate high user loads using load testing tools
  • Analyze system performance under stress conditions
  • Identify and address performance bottlenecks
  • Simulate scenarios with large amounts of data
  • Test the software with high concurrent user loads
  • Measure system performance and stability
  • Define key performance indicators (KPIs) for scalability
  • Implement monitoring and logging tools to capture relevant metrics
  • Create dashboards to visualize scalability performance
  • Automate scaling based on predefined thresholds
  • Utilize autoscaling groups for dynamic resource allocation
  • Implement self-healing mechanisms to handle failures
  • Consider future growth projections and requirements
  • Ensure the software architecture supports horizontal scaling
  • Evaluate the scalability of third-party components
  • Establish a process for collecting feedback from users
  • Track and analyze performance metrics after scalability improvements
  • Continuously iterate and optimize scalability strategies

Reliability

  • Set a target for the percentage of time the software should be available and functioning properly.
  • Determine how quickly the software should recover from failures and return to normal operation.
  • Identify the types of backups that will be performed (full, incremental, etc.).
  • Define the frequency and locations for storing backups.
  • Establish procedures for restoring the software from backups in the event of a disaster.
  • Identify potential errors or faults that could occur and have a plan for handling each one.
  • Determine the level of fault tolerance required for the software.
  • Define the expected lifespan of the software.
  • Consider any future changes or updates that may be needed.
  • Implement encryption protocols for data transmission.
  • Implement error checking and validation mechanisms for data storage.
  • Identify potential system failures and determine how they will affect users.
  • Develop a plan to minimize the impact of system failures on the user experience.
  • Implement redundancy for critical components or services.
  • Develop a plan for quickly replacing failed components or services.
  • Define the acceptable response time for the software under high load conditions.
  • Implement load balancing mechanisms to distribute the workload.
  • Implement data validation mechanisms to ensure data integrity.
  • Implement access controls to prevent unauthorized modifications to data.
  • Implement intrusion detection systems to detect security breaches.
  • Develop a plan for responding to and recovering from security breaches.
  • Define the level of redundancy required for both the system and data.
  • Implement mechanisms for replicating and synchronizing data across multiple locations.

Security

  • Utilize a combination of username/password authentication and role-based authorization
  • Implement two-factor authentication for sensitive operations
  • Encrypt sensitive data at rest using industry-standard encryption algorithms
  • Implement secure transmission protocols like HTTPS for data in transit
  • Identify applicable regulations such as GDPR, HIPAA, or PCI-DSS
  • Ensure compliance with relevant regulations by implementing necessary controls
  • Implement role-based access control (RBAC) to restrict user privileges
  • Enforce strong password policies and account lockouts for failed login attempts
  • Implement data encryption during transmission using protocols like SSL/TLS
  • Ensure secure access to databases by implementing secure connection methods
  • Implement security event logging and monitoring tools
  • Regularly review logs for suspicious activities and security incidents
  • Conduct regular vulnerability assessments and penetration testing
  • Utilize automated tools to identify and prioritize vulnerabilities
  • Deploy network intrusion detection and prevention systems (IDS/IPS)
  • Configure IDS/IPS to detect and block suspicious network traffic
  • Create a documented incident response plan outlining procedures for handling security incidents
  • Define roles and responsibilities of incident response team members
  • Create security policies covering areas like password management, data classification, and acceptable use
  • Establish procedures for security incident reporting and handling
  • Regularly backup data and ensure backups are stored securely
  • Test the backup and recovery process periodically to ensure its effectiveness

Usability

  • Create a document outlining the guidelines and standards for the user interface design.
  • Include information on layout, typography, color scheme, and other visual elements.
  • Ensure that the guidelines are consistent with industry best practices.
  • Identify any specific accessibility needs for the target user group.
  • Consider factors such as visual impairments, motor disabilities, and cognitive impairments.
  • Ensure that the user interface design meets accessibility standards and guidelines.
  • Decide on the methods for conducting usability testing.
  • Consider options such as observation, interviews, surveys, and focus groups.
  • Determine how user feedback will be collected and incorporated into the design process.
  • Define the overarching principles that will guide the design of the user interface.
  • Consider factors such as simplicity, consistency, and clarity.
  • Ensure that the design principles align with the goals of the software application.
  • Assess the complexity and criticality of each function in the software application.
  • Determine the level of guidance that should be provided to the user for each function.
  • Consider options such as tooltips, on-screen prompts, and contextual help.
  • Specify the types of feedback that should be collected from users.
  • Consider options such as ratings, comments, and user behavior analytics.
  • Determine how the feedback will be analyzed and used to improve the user interface.
  • Conduct heuristic evaluations to identify any usability issues.
  • Simplify complex tasks, minimize cognitive load, and streamline user workflows.
  • Ensure that the user interface follows established design patterns and conventions.
  • Define the layout and organization of the user interface components.
  • Consider factors such as information hierarchy, grouping, and visual flow.
  • Specify guidelines for navigation elements such as menus, buttons, and links.
  • Determine how users will interact with the software application.
  • Specify the input methods, gestures, and interactions that will be supported.
  • Consider factors such as touchscreens, keyboard shortcuts, and voice commands.
  • Define the visual appearance and behavior of user interface elements.
  • Specify details such as button styles, form inputs, and error messages.
  • Ensure consistency across all user interface elements.
  • Create a help system that provides assistance and guidance to users.
  • Consider options such as context-sensitive help, tooltips, and video tutorials.
  • Ensure that the help system is easily accessible and searchable.
  • Define how errors and exceptions will be handled in the user interface.
  • Specify error messages, error states, and recovery options.
  • Ensure that error handling is consistent and informative for the user.

Maintainability

  • Create a set of coding standards that specify consistent formatting, naming conventions, and best practices.
  • Develop documentation standards that outline the required documentation for each component of the software.
  • Choose a version control system (e.g., Git) to track changes and manage code collaboration.
  • Define a release management process to control the deployment of software updates and new features.
  • Identify any regulatory or legal requirements for software updates or patches.
  • Determine the frequency and urgency of software updates and patches based on client needs and security considerations.
  • Design a monitoring system to track application performance metrics (e.g., response time, CPU usage).
  • Implement a logging mechanism to record system events and errors for troubleshooting and analysis purposes.
  • Define a modular and scalable system architecture that allows for easy maintenance and future enhancements.
  • Consider using design patterns and architectural principles (e.g., SOLID) to promote maintainability.
  • Implement a bug tracking system (e.g., Jira) to manage reported issues and track their resolution status.
  • Establish a process for handling feature requests, including evaluation, prioritization, and implementation.
  • Design a comprehensive testing strategy that covers unit testing, integration testing, and system testing.
  • Implement automated testing frameworks (e.g., Selenium, JUnit) to ensure efficient and accurate testing.
  • Create an automated deployment pipeline using tools like Jenkins or GitLab CI/CD.
  • Automate the build, testing, and deployment process to streamline the deployment of new software versions.
  • Set up a mechanism to collect user feedback (e.g., surveys, user feedback forms) and store it in a central repository.
  • Establish a process to analyze user feedback, prioritize feedback items, and incorporate them into future software updates.
  • Determine the frequency and retention period for data backups based on business requirements and data sensitivity.
  • Identify the backup storage locations and mechanisms to ensure data integrity and availability in case of system failures.

Compatibility

  • Create a list of operating systems that the software needs to be compatible with
  • Create a list of browsers that the software needs to be compatible with
  • Create a list of third-party software that the software needs to be compatible with
  • Identify any other systems that the software needs to integrate with.
  • Determine the dependencies and integration requirements for each system.
  • Determine if there are any minimum versions of operating systems that the software should support
  • Determine if there are any specific browser versions that the software should support
  • Determine if there are any specific versions of third-party software that the software should support
  • Create test cases to test the compatibility of the software with different versions of itself.
  • Execute the test cases and document the results.
  • Prepare different hardware configurations to test the software on.
  • Install the software on each hardware configuration and test its functionality.
  • Set up different network environments (e.g., LAN, Wi-Fi, VPN) to test the software.
  • Install the software in each network environment and test its performance and functionality.
  • Prepare different devices (e.g., desktops, laptops, tablets) to test the software on.
  • Install the software on each device and verify its functionality.
  • Prepare different mobile operating systems (e.g., iOS, Android) to test the software on.
  • Install the software on each mobile operating system and test its functionality.
  • Identify any applicable industry standards or regulations that the software needs to comply with.
  • Ensure that the software meets the compatibility requirements specified by those standards or regulations.

Scalability

  • Determine the expected increase in user or data volume
  • Define how the software should handle the increase in terms of performance and capacity
  • Identify if the software will be used by multiple users simultaneously
  • Determine if the software needs to support distributed environments
  • Identify any constraints that may limit the scalability of the software
  • Determine if there are any limitations on the scalability of the software
  • Analyze the current number of transactions supported by the software
  • Investigate if there is a need to increase the number of transactions supported
  • Analyze if the system needs to increase resources on existing nodes (scale up)
  • Analyze if the system needs to add more nodes to distribute the load (scale out)
  • Assess if the system has the capability to add or remove nodes without downtime
  • Evaluate if the system can automatically adjust its resources based on demand
  • Analyze if scaling will require changes to the software's architecture
  • Evaluate if scaling will affect the overall design and structure of the software
  • Evaluate if scaling will affect the user experience in terms of performance or responsiveness
  • Assess if scaling will impact the usability or accessibility of the software
  • Determine if the system needs to be available at all times
  • Investigate if the system needs to have measures in place to prevent downtime
  • Analyze if scaling will improve or degrade the performance of the system
  • Investigate if scaling will impact the response time or throughput of the software
  • Define thresholds for when the system should scale
  • Establish alerting systems to notify when the system approaches or exceeds the thresholds
  • Identify if the system needs to operate in multiple geographical locations
  • Determine if the system needs to replicate data across different locations
  • Evaluate if the system should have automated processes for scaling
  • Analyze if the system should automatically scale based on predefined rules or triggers
  • Analyze if scaling will increase or decrease the cost of the system
  • Evaluate if scaling will impact the expenses related to infrastructure or resources

Reliability

  • Specify the minimum percentage of uptime required for the software
  • Define the maximum allowable downtime for the software
  • Identify and specify the backup strategy for the software
  • Define the disaster recovery plan for the software
  • Specify the desired error handling mechanisms for the software
  • Define the fault tolerance requirements for the software
  • Define the metrics and measurements to assess software reliability
  • Establish a reporting mechanism for software reliability
  • Determine the acceptable rate of failures for the software
  • Set a threshold for the maximum failure rate
  • Specify the logging requirements for auditing purposes
  • Identify the data that needs to be logged for auditing
  • Define the requirements for maintaining data integrity
  • Specify the measures to ensure data consistency
  • Specify the logging requirements for system and application events
  • Define the alerting mechanism for system and application events
  • Identify the components that need to be fault tolerant
  • Specify the requirements for using fault tolerant components
  • Specify the desired duration for system availability during an outage
  • Define the criteria to determine when the system should be brought back online
  • Identify the measures to prevent or reduce data loss
  • Specify the requirements for data backup and recovery to avoid data loss
  • Define the requirements for system redundancy
  • Specify the desired level of redundancy for the system

Security

  • Implement user authentication using secure protocols
  • Implement role-based access control to enforce authorization
  • Integrate with existing identity providers for authentication
  • Identify sensitive data that requires encryption
  • Choose appropriate encryption algorithms and key lengths
  • Implement encryption for data in transit and at rest
  • Research applicable compliance standards and regulations
  • Identify specific requirements related to security
  • Ensure compliance with relevant standards and regulations
  • Conduct a thorough threat modeling exercise
  • Identify potential vulnerabilities through code reviews and penetration testing
  • Prioritize and address critical vulnerabilities
  • Implement access controls based on user roles and permissions
  • Enable logging of user activities and system events
  • Define log retention periods and backup procedures
  • Train developers on secure coding practices
  • Use secure coding frameworks and libraries
  • Enforce code review processes to identify and fix security vulnerabilities
  • Regularly backup data to off-site locations
  • Test data restoration procedures periodically
  • Establish backup retention periods and document recovery processes
  • Implement strong authentication mechanisms for system administrators
  • Enforce least privilege principle for administrative access
  • Regularly audit and review system administration activities
  • Define data retention periods based on legal and business requirements
  • Implement secure data disposal procedures, including physical destruction
  • Document data retention and disposal policies
  • Implement access controls to secure physical facilities
  • Use surveillance systems to monitor physical access
  • Regularly assess and address physical security risks

Usability

  • Create a set of guidelines and standards for the user interface design. Include principles for consistency, layout, typography, color, and interaction.
  • Document the guidelines and make them easily accessible to all team members.
  • Identify any accessibility standards or regulations that need to be followed.
  • Determine specific accessibility requirements for the software, such as support for screen readers, keyboard navigation, and color contrast.
  • Determine the methods for usability testing, such as interviews, surveys, or usability sessions.
  • Identify the mechanisms for collecting user feedback, such as feedback forms, user forums, or support tickets.
  • Define the functionality and design of the browse and search functions.
  • Include features like filters, sorting options, and advanced search capabilities.
  • Design the navigation structure, including menus, submenus, and breadcrumbs.
  • Define labeling conventions for navigation elements to ensure clarity and consistency.
  • Define how errors will be prevented, such as input validation and error messages.
  • Establish procedures for users to recover from errors, such as providing clear instructions and options for correction.
  • Determine the need for help and documentation features, such as tooltips, context-sensitive help, or a knowledge base.
  • Define the requirements for help and documentation, including content, format, and access methods.
  • Design a process for users to customize the software, such as choosing themes or configuring settings.
  • Define the preferences and customization options available to users and how they can be accessed and modified.
  • Define the criteria and steps for user onboarding or registration, such as account creation or user profile setup.
  • Consider factors like ease of use, required information, and any verification or confirmation processes.

Maintainability

  • Use consistent naming conventions for variables, functions, and classes
  • Document code using comments and clear documentation guidelines
  • Enforce code review process to ensure adherence to standards
  • Select a version control system (e.g., Git, SVN)
  • Define branching and merging strategies
  • Establish release management process for versioning and deployment
  • Define criteria for identifying critical software updates
  • Establish a process for testing and deploying updates
  • Ensure compatibility with existing software components
  • Set up automated unit testing framework
  • Integrate continuous integration and build automation tools
  • Implement automated error logging and debugging tools
  • Configure logging framework to capture relevant system events
  • Implement automated reporting tools to generate system performance reports
  • Define log retention and archiving policies
  • Design modular and loosely coupled components
  • Use standardized interfaces and protocols for component integration
  • Implement versioning and compatibility checks for component upgrades
  • Identify critical data and determine backup frequency
  • Choose appropriate backup methods (e.g., full, incremental)
  • Develop a recovery plan and regularly test its effectiveness
  • Set up monitoring tools to collect performance metrics
  • Define performance thresholds and alerts
  • Establish a process for analyzing and addressing performance issues
  • Perform regular security assessments and vulnerability scans
  • Establish a process for patching security vulnerabilities
  • Implement security controls and measures to mitigate risks
  • Implement an issue tracking system (e.g., Jira, Bugzilla)
  • Define clear bug reporting and triaging process
  • Establish metrics for tracking and analyzing bug resolution
  • Implement a change management system
  • Establish a process for documenting and reviewing change requests
  • Implement version control for configuration files and system changes

Compatibility

  • List all supported operating systems
  • List all supported browsers
  • List all required third-party software
  • Specify the minimum versions for each supported operating system, browser, and third-party software
  • Identify any specific hardware requirements, such as minimum processor or memory specifications
  • Identify any other systems that the application needs to integrate with or depend on.
  • List any specific integration requirements or dependencies.
  • Check if there are any specific constraints or limitations on the compatibility of the application.
  • List any constraints or limitations that need to be considered.
  • Test the application with different versions of operating systems, browsers, or third-party software.
  • Ensure that the application functions correctly with each version.
  • Verify that the compatibility requirements are met with all versions of operating systems, browsers, or third-party software.
  • Ensure that the application works as expected with each version.
  • Test the application after upgrading the operating systems, browsers, or third-party software.
  • Check if any disruptions or issues occur and resolve them if necessary.
  • Test the application to ensure that it is backward compatible with legacy systems.
  • Verify that the application can still function correctly with older versions or systems.

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