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Home > Financial Services > Bharat Bill Payment System Business Standards Ver 1.1

Bharat Bill Payment System Business Standards Ver 1.1

1. Introduction and Overview

2. Governance Framework

3. Integration and Technical Specifications

4. Customer Onboarding Process

5. Bill Payment Process

6. Biller Management

7. Dispute Resolution Mechanism

8. Reporting and Compliance

9. Risk Management

10. Customer Feedback and Improvement

11. Documentation and Record Keeping

12. Training and Capacity Building

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