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business process design chcklist
1. Identify Process Scope
Define the boundaries of the process.
Determine what is included and excluded in the process.
Identify the start and end points of the process.
2. Map Current State
Use flowcharts or BPMN to visualize current processes.
Identify inputs, outputs, and decision points.
Document roles and responsibilities within the current state.
3. Identify Pain Points
Gather feedback from users and stakeholders about current challenges.
Analyze data to spot inefficiencies or bottlenecks.
Prioritize pain points based on impact and urgency.
4. Brainstorm Solutions
Facilitate brainstorming sessions with stakeholders.
Explore best practices and innovative approaches.
Evaluate potential solutions for feasibility and effectiveness.
5. Design Future State Process
Create a detailed process map for the new design.
Define roles, responsibilities, and governance structure.
Integrate technology solutions to optimize performance.
6. Review and Refine Design
Conduct workshops to get stakeholder input on the new design.
Make necessary adjustments based on feedback received.
Ensure alignment with organizational objectives and user needs.
7. Plan for Rollout
Develop a communication strategy for stakeholders.
Create a detailed training plan for users.
Establish a risk management plan for potential challenges.
8. Evaluate Success Post-Implementation
Set up a review schedule to evaluate the new process.
Measure performance against established KPIs.
Gather feedback for continuous improvement and adaptation.
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