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> Sales meeting to convert leads into customers
Sales meeting to convert leads into customers
Preparation
Research the lead's company and industry
Review the lead's contact information and any previous interactions
Understand the lead's pain points and needs
Determine the best product or service to offer based on their requirements
Prepare materials and demos to showcase the product or service
Set clear goals and objectives for the meeting
Introduction
Begin the meeting by introducing yourself and your role
Establish a friendly and professional rapport with the lead
Clearly state the purpose of the meeting and what you hope to achieve
Confirm that the lead has allocated enough time for the discussion
Building Rapport
Engage in small talk to create a comfortable environment
Ask open-ended questions to understand the lead's background and interests
Actively listen to the lead's responses and show genuine interest
Find common ground or shared experiences to establish a connection
Presenting the Solution
Provide an overview of your company and its expertise
Explain how your product or service can solve the lead's pain points
Showcase relevant case studies or success stories
Use visual aids, such as presentations or demos, to illustrate the solution
Highlight the unique features and benefits of your offering
Address any potential objections or concerns the lead may have
Customizing the Solution
Tailor the solution to fit the lead's specific needs and requirements
Discuss pricing options and any available discounts or incentives
Offer additional services or add-ons if applicable
Provide examples of how the solution has worked for similar clients
Emphasize the return on investment and long-term value
Handling Questions and Objections
Encourage the lead to ask questions and seek clarification
Listen attentively and respond promptly to their concerns
Provide factual information and evidence to support your answers
Offer testimonials or references to reassure the lead of your credibility
Address objections with empathy and find solutions or compromises
Closing and Next Steps
Summarize the key points discussed during the meeting
Confirm the lead's interest and willingness to move forward
Propose the next steps, such as scheduling a follow-up call or meeting
Set expectations for the timeline and process of converting them into a customer
Thank the lead for their time and express your commitment to their success
Post-Meeting Actions
Send a personalized follow-up email summarizing the meeting and agreed-upon actions
Share any additional resources or information the lead may find helpful
Schedule any necessary follow-up activities, such as demos or presentations
Update the CRM system with detailed notes from the meeting
Continuously track and nurture the lead until conversion into a customer
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