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checklist to be assigned tickets
Assigning Tickets Checklist
Review Ticket Details
Verify Priority Level
Check Assigned Technician Availability
Assigning Technician Checklist
Check Technician Skill Level
Assign Ticket based on Technician Expertise
Notify Technician of Assigned Ticket
Follow-up Checklist
Confirm Ticket Assignment
Set Follow-up Reminder
Update Ticket Status in System
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