Receiving the Returned Item
Pre-Inspection Steps
- Verify the SKU or product code against the original order
- Check the color, size, and quantity of the returned item
- Look for scratches, dents, tears, or other damage
- Inspect for any stains, odors, or excessive wear
- Check for the original box, packaging materials, and inserts
- Ensure all accessories (cables, batteries, etc.) are included
- Look for any tags or labels that were originally attached
- Check for opened or resealed packaging
- Look for any signs of unauthorized repairs or modifications
- Inspect for any damage that may indicate misuse
- Verify that all parts and components listed in the product description are present
- Check for any missing screws, cables, or other accessories
- Wipe down the item with a clean cloth
- Check for any dust, dirt, or other debris
- Power on the item and check basic functions
- Test any specific features or capabilities as needed
- Use a camera or smartphone to capture clear images of the item
- Document any damages or issues from multiple angles
Use in Manifestly