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gap analysis checklist to review departmental process flow

Review existing process documentation

Identify key stakeholders involved in the process

Analyze the current process flow from start to finish

Define the ideal state of the process

Gather input from stakeholders on desired improvements

Develop a revised process flow diagram

Compare the current process flow to the desired process flow

Identify areas where the current process falls short of the desired state

Document specific gaps in the process flow

Conduct interviews with stakeholders to determine underlying causes of process gaps

Analyze data and feedback to identify common themes

Determine root causes of process inefficiencies

Develop a comprehensive action plan to address identified gaps

Assign responsibilities for implementing process improvements

Establish timelines for completion of action items

Establish key performance indicators to measure success of process improvements

Regularly review progress against action plan

Make adjustments as needed to ensure continuous improvement.

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