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Operating manager checklist

Opening Procedures

Ensure all staff members are present and ready for their assigned tasks.

Check inventory levels and order necessary supplies if needed.

Set up cash registers and POS systems for the day's operations.

Inspect the dining area, ensuring it is clean and organized.

Check the kitchen equipment and ensure proper functioning.

Review the reservations for the day and make necessary preparations.

During Service

Monitor the dining area for cleanliness and organization.

Observe staff performance and provide guidance or feedback as needed.

Ensure guest satisfaction by periodically checking in with customers.

Address any customer complaints or concerns promptly.

Monitor food quality and presentation, ensuring consistency.

Keep an eye on wait times and manage reservations effectively.

Manage seating arrangements and optimize table turnover.

Closing Procedures

Review the day's sales and financial records.

Ensure all cash registers are closed and balanced.

Verify inventory levels and make note of any items that need to be restocked.

Assign cleaning tasks to staff members for the closing shift.

Conduct a final walkthrough to ensure all areas are cleaned and organized.

Secure the premises and set the alarm system.

Communicate any important information or issues to the next shift.

Administrative Duties

Review and approve staff schedules.

Conduct performance evaluations and provide feedback to employees.

Coordinate with the kitchen manager to update menu items and pricing.

Manage vendor relationships and negotiate contracts.

Monitor and control food and labor costs.

Stay abreast of industry trends and make necessary adjustments to operations.

Attend meetings and training sessions as required by the organization.

Employee Relations

Foster a positive working environment and resolve staff conflicts.

Conduct regular staff meetings to communicate updates and address concerns.

Implement training programs to enhance employee skills and knowledge.

Ensure staff compliance with health and safety regulations.

Recognize and reward outstanding employee performance.

Develop and implement employee incentive programs.

Please note that this checklist is a general outline and may require customization based on specific restaurant organization's policies and procedures.

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