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> auto garage operation
auto garage operation
Opening Procedures
Unlock garage doors
Turn on lights and equipment
Check inventory levels
Review scheduled appointments for the day
Customer Service
Greet customers as they arrive
Provide estimates for services
Communicate any delays or issues with customers
Follow up with customers after service is complete
Vehicle Inspection
Perform visual inspection of vehicle
Check fluid levels and top off as needed
Test drive vehicle if necessary
Document any issues or recommended repairs
Repair Process
Obtain customer approval for repairs
Complete repairs in a timely manner
Use quality parts and equipment
Perform final inspection before returning vehicle to customer
Closing Procedures
Collect payment from customer
Clean work area and equipment
Lock up garage doors
Review inventory levels for restocking
Follow-up and Feedback
Contact customers for feedback on service
Address any customer complaints or concerns
Follow up on recommended repairs
Thank customers for their business
Send out customer satisfaction surveys for feedback
Offer discounts or promotions for future services as a thank you
Schedule follow-up appointments for maintenance or additional repairs
Implement changes based on customer feedback to improve service
Keep track of customer preferences and history for personalized service
Monitor online reviews and address any negative feedback promptly
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